Here are the answers to the most common questions we get asked. For other questions please Contact Us and we will be happy to help you.

Q: What quality hair do you supply for the wigs/toppers/extensions? 

A: The two popular ratio is double drawn and single drawn. The double drawn has very thick end, fuller looking almost without short hair. Single drawn is the most common hair for salons, though the end of which is less thick, the price of which is much cheaper, it's a good choice for stylists to make different designs.ace the order?

Q: Can I order the hair products with my own brand?

A: Yes, we can do the customized package. Please send us your package design in PDF or just send us your logo and we’ll help you make the design by free.

Q: What’s your minimum order quantity?

A: Sample order, one piece per color is acceptable. Bulk order, it should be 5 pieces each size and color.

Q: Can I get the discount when I order in bulk?

A: Yes, we would like to give the discount to support you based on our wholesale price when you place bulk order.

Q: What are your different types of bases?

A: The basic topper bases are LACE BASE, MONO BASE, and SILK BASE. Each base style has its own characteristics.The MONO and SILK bases are very popular for hair salons.

Q: Do you have any units in stock now?

A: Yes, we have stock units ready to ship, which only take 5-7 days to delivery your door via DHL/FedEx express. Please contact with our sales consultants to get the fresh inventory.

Q: Can your hair units be colored?

A: If you ordered our basic hair color which is only bleached without chemical process, they can redyed to any other colors as per your clients demands. If you ordered the custom hair color with chemical coloring process, you can darker the color, but can’t lighter it. Or take the natural black hair color which without bleached and chemical process, 100% unprocessed hair, you’re able to bleach and dye color again for your clients.

Q: Can I stock your hair products in my salon?

A: Sure, you can stock our hair units in your salon, to be our online-shop distributors and branded wholesalers!

Q: Can you do customize orders for my clients?

A: Yes ,customize order is acceptable, production time depends on the base style and order details. By the way, please note that the customize orders are unable to refund or return back, because of the customization.

Q: How long is the delivery?

A: Depends on your location, normally take 3-5 days to delivery your door via DHL/FedEx express.

Q: How long does hair toppers/wigs usually last?

A: The hair can last for a long time depending on how you maintain it. If you take good care of your hair, it is common to last up to 24 months. If not treat with respect they will need to be replaced every 3 to 6 months.

Q: What's the advantage and disadvantage of Bleached Knots?

A: Bleaching the knots means to make the knots less detectable. They can not be totally invisible and usually be done at the hairline and around perimeter. Too much bleached knots will damage hair root to be less strong and get shed.

Q: How to care the hair unit?

A: Keep the hair clean. We suggest that you wash the hair at least once or twice a week with warm or cold water. Please wash the hair immediately after swimming, spa, exercise, and etc. Too much dirt and sweat will make hair easy to tangles. And too much hair care products will also cause hair to tangle faster.

Q: What special attention to blonde hair?

A: Please be more careful with blonde and other light colored hair. They have been more processed than the dark hair, so treat them gently and don’t make any chemical process to them.

Q: Can I return the order?

A: Yes, within 7 days if you are not satisfied or the color does not fit, you can send back for exchange.